Privacy Policy

Effective Date: January 1, 2026

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Black Dome Services and its affiliates (“Black Dome Services,” “we,” “our,” or “us”) are committed to treating personal information responsibly and transparently. This Privacy Policy explains how we collect, use, protect, and share information collected through our website (the “Website”), as well as how we communicate with you via electronic means, including SMS and text messaging where applicable.

This Website is intended solely for commercial and business-to-business purposes and serves as a communication platform between Black Dome Services and (i) companies with an existing business relationship with us (“Clients”) or (ii) companies or individuals seeking to do business with us (“Vendors”). The Website is not intended for consumer or personal use.

By accessing or using this Website, submitting your information, or communicating with us electronically, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in three primary ways:

A. Information You Voluntarily Provide

We may collect personally identifiable information when you voluntarily provide it, including when you:

• Complete a contact form

• Register as a Client or Vendor

• Participate in an online chat (if available)

• Communicate with us via email, phone, SMS/text message, or other electronic means

The information collected may include:

• Name

• Company name

• Email address

• Phone number (including mobile number)

• Mailing address

• State or location

• Other business-related information you choose to provide
   

Sensitive Information Notice:
Please do not submit sensitive personal information, such as Social Security numbers, dates of birth, driver’s license numbers, or financial account or credit card information (“Sensitive Information”). If you submit Sensitive Information, you do so at your own risk, and Black Dome Services will not be responsible for the consequences of such submission.
 

B. Web Server Logs and Automatically Collected Information

When you visit our Website, our servers may automatically collect and store information in web server logs, including:

• Internet Protocol (IP) address

• Internet service provider

• Approximate geographic location (city, state, country)

• Browser type and device information

• Pages viewed and links clicked

• Date and time of access

• Referring website or source

• Search queries conducted on our Website
   

This information is used to administer the Website, analyze usage trends, improve performance, protect the Website, and enhance user experience.
 

C. Cookies and Similar Technologies

We use cookies and similar technologies to personalize your experience, recognize returning users, save preferences, and analyze Website usage.

Cookies may be:

• Session cookies (deleted when you leave the Website), or

• Persistent cookies (remain on your device to recognize you upon return)
   

Most browsers accept cookies by default, but you may modify your browser settings to decline cookies or alert you when cookies are being sent. Disabling cookies may affect the functionality of certain features of the Website.

By using this Website, you consent to the use of cookies and similar technologies in accordance with this Privacy Policy.

2. How We Use Information

We use collected information to:

• Respond to inquiries and communications

• Provide services to Clients and Vendors

• Improve Website functionality and performance

• Understand Website usage and trends

• Communicate with you regarding services, updates, or business matters

• Comply with legal and regulatory obligations
   

SMS / Text Messaging Use

If you provide your mobile phone number and affirmatively consent to receive SMS or text messages from Black Dome Services, we may use SMS messaging to:

• Respond to your inquiries

• Provide service-related notifications

• Send transactional and/or marketing-related messages, including service updates, follow-ups, and business-related communications

• Deliver appointment reminders or account-related notices

• SMS messages are not required to purchase services.

• Consent is not a condition of purchase.

• Message frequency may vary.

• You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at support@blackdomeservices.com

• Message and data rates may apply depending on your mobile carrier.

We maintain records of SMS consent, including the date, time, and method by which consent was obtained.

3. No Sale or Sharing of Mobile Information

Mobile phone numbers and SMS consent data will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

We may share mobile information with trusted messaging service providers solely to deliver SMS communications on our behalf, and only under contractual obligations requiring confidentiality, security, and compliance with applicable laws.

4. Third-Party Services

We may use third-party service providers (e.g., analytics, hosting, or messaging providers) to assist with Website operation, analytics, or service delivery. These providers may collect information such as IP addresses or cookies as part of providing services to us.

Any information collected by third-party services is used in an aggregated or anonymized manner where possible and is not used to identify individual visitors. We do not sell or share personal information with third-party advertisers.

Some third-party services may use cookies or similar technologies to provide measurement or relevant content. You may be able to opt out of certain targeted advertising practices by visiting:

• www.aboutads.info/choices

• Google Ad Setting

5. Do Not Track Signals (California)

Our Website does not respond to “Do Not Track” (DNT) signals. We continue to collect information through cookies and server logs as described in this Privacy Policy to analyze usage and improve services.

6. Information Sharing and Disclosure

We do not sell, rent, or lease personal information. We may disclose information only in the following circumstances:

• To agents, contractors, or service providers who perform services on our behalf

• As required by law, regulation, or legal process

• To protect the rights, property, or safety of Black Dome Services or others

• In connection with a merger, acquisition, asset transfer, or bankruptcy proceeding

7. Data Retention

Information is retained only as long as necessary to fulfill the purposes for which it was collected or as required or permitted by law.

8. Security of Information

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

You may contact us at any time to:

• Request access to personal information we may have about you

• Correct or update your information

• Request deletion of your information (subject to legal requirements)

• Opt out of SMS communications at any time by replying STOP or contacting us directly.

Requests can be made via the contact form, phone number, or mailing address listed on our Website, or by emailing support@blackdomeservices.com.

10. Changes to This Privacy Policy

Black Dome Services reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the Website constitutes acceptance of the revised policy.

11. Contact Information

If you have questions or concerns regarding this Privacy Policy or our information practices, please contact:

Black Dome Services
Email: support@blackdomeservices.com